Privacy Policy

This Privacy Policy ("Policy") explains how Check for Trips GmbH ("eSIM Turkey", "we", "us", or "our") collects, processes, shares, and protects your personal data when you use our website (www.esim-turkey.com), mobile application, and services.

Data Controller: Check for Trips GmbH, Hintergasse 6, 65428 Rüsselsheim, Germany. Email: [email protected]. Phone: +49 163 7866961

By using our website, downloading our mobile application, purchasing our services, or providing your personal data to us, you accept the practices described in this Policy.

Information Collected Directly: Identity information (name, surname, date of birth), contact information (email, phone, address), account information (username, password), payment information (credit card, billing details), device information (IMEI, model, operating system), eSIM activation and usage data, and customer support correspondence.

Information Collected Automatically: IP address and location data, device identifiers, browser type and language, operating system information, pages visited and interactions, click data and browsing history, and system log records.

Core Service Delivery (GDPR Art. 6(1)(b) - Contract Performance): Provision of eSIM services, account management and activation, payment processing, customer support and communication, and technical issue resolution.

Legal Obligations (GDPR Art. 6(1)(c)): Tax and accounting records, legal reporting obligations, communication with regulatory bodies, and management of legal claims.

Legitimate Interests (GDPR Art. 6(1)(f)): Fraud prevention and security, service quality improvement, technical infrastructure optimization, and business development and analysis.

Security Measures: We implement industry-standard security protocols, up-to-date security systems, access control systems, and regular system audits to protect your data.

Data Transfers: GDPR-compliant transfers within the EU, standard contractual clauses for transfers outside the EU, data processing agreements with service providers, and additional safeguards for third-country transfers.

Cookie Categories: Strictly necessary cookies (session management), functional cookies (preference storage), analytics cookies (site performance), and marketing cookies (with consent only).

Analytics Tools: Google Analytics (IP anonymization enabled), Facebook Pixel (with consent only), and other analytics tools to improve our services.

Payment Processors: PayPal (Europe) S.a.r.l. et Cie, S.C.A., Stripe Payments Europe Ltd., and other approved payment providers.

eSIM Service Providers: Global eSIM operators and telecommunications infrastructure providers.

Technical Service Providers: Hosting providers, cloud service providers, and analytics service providers.

Retention Periods: Active accounts for the duration of account activity, closed accounts for 30 days, financial records for 7 years (legal requirement), log records for 2 years, and analytics data for 14 months.

Data Deletion: We provide automatic deletion procedures, manual deletion requests, and anonymization options upon request.

You have the following rights: Right to be informed, right of access, right to rectification, right to erasure ("right to be forgotten"), right to restrict processing, right to data portability, right to object, and rights related to automated decision making.

Exercising Your Rights: Submit requests via email, we respond within 30 days, and identity verification may be required for security purposes.